2008-01-23 15:30:46.484 From A G

The day Lincoln Mclean wormed his way into our home promising us a wonderful new fitted kitchen is the day we have lived to regret, over and over again. We trusted him, paid our money and have never been let down and treated so badly in all our lives. Work started on 27th November and we are now paying our own fitter to complete and correct all the mistakes of the unskilled labour he hires. It was only due to my husband's DIY skills that we had a sink for Christmas.We waited almost three weeks for all the kitchen parts and appliances to be delivered in stages, which greatly held up the first fitter. There were always lies and false promises of when things would be delivered. But the scariest thing is that he is using unskilled labour who havn't a clue about electrics (certainly not Part P certified has promised). In addition, four worktops in all had to be ordered, two were completely ruined with atrocious workmanship and one was wrong. The first fitter walked out on the job, partly with all the hassle of outstanding items and partly because he wasn't up to the job. Eventually two more fitters were sent after numerous phone calls to LM and days waiting in when we thought a fitter was coming. Two Polish fitters were sent who were supposed to rectify the mistakes of the first fitter and finish the kitchen off. We thought they were OK at first even though they only worked maximum of 6 hours a day, but they didn't have the right tools for the job and could not even level the units correctly, therefore when the worktop was fitted it went 'downhill' 10cm! LM took them off the job but we felt sorry for the next customer as we knew that they were starting another job in Maidenhead the next day.LM has now said he cannot afford to put any more money into our job and has left us to replace the worktops (although the laminate company in Aylesford have refused to trade with him again after hearing our story and reading this website) so one small result. Due to the unprofessional way in which he runs his business, taking money from one customer to pay for outstanding items for another customer and using unreliable workers who have no respect for him or the customer doing business with LM is a nightmare from beginning to end. Like other customers on this site I sought legal advice and sent a letter to him informing that we would be taking him to court but then found his name on the insolvency register which will not be removed until April 2009 so no point spending time and money as justice will not be done. It is a disgrace that LM is still trading, ripping trusting customers off and putting them through weeks and months of anguish and turmoil only to find that extensive funds are needed to put all the bad workmanship right.